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      EF (Education First)

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      EF (Education First) reviews

      EF - Senior Student Services Coordinator EF (Education First) Employee Review

      1.0
      12 Aug 2025
      Senior student services coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Students were nice and food was decent.

      Cons

      I found it disorganized and chaotic.

      avatar
      EF (Education First) Response
      10mo
      Thanks for sharing your experience and sorry to hear that you found it disorganized and chaotic. We have shared your feedback with the team at the Oxford school. If you have anything else you would like to share you can always reach out to hr@ef.com.

      Explore other reviews about EF (Education First)

      5.0
      22 Apr 2026
      On tour support coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Good training, good communication especially for a remote position, flexible, great management

      Cons

      Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

      avatar
      EF (Education First) Response
      2mo
      Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
      4.0
      2 Jun 2026
      Tour leader
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

      Cons

      Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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