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      EF (Education First)

      Engaged employer

      EF (Education First) reviews

      Horrible Leadership - Anonymous employee EF (Education First) Employee Review

      1.0
      9 Aug 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great for out of college

      Cons

      Leadership here is all about cronyism. They put unqualified people in charge, and the few who actually know what they’re doing get pushed out over so-called “differences.” Don’t expect to grow your career here.

      avatar
      EF (Education First) Response
      9mo
      Hi, thank you for taking the time to leave a review. We’re glad to hear you found EF a good place to start your career after college! Your claims regarding leadership and career growth are concerning and we encourage you to reach out to hr@ef.com so we can learn more about your specific experience. Thank you again for sharing.

      Explore other reviews about EF (Education First)

      5.0
      22 Apr 2026
      On tour support coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Good training, good communication especially for a remote position, flexible, great management

      Cons

      Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

      avatar
      EF (Education First) Response
      2mo
      Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
      4.0
      6 Jul 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      CULTURE People Travel Mission and Vision teamwork

      Cons

      privately owned company means no path to equity. favoritism is rampant. Not enough focus on diversifying teams, Swedish culture is still very strong despite almost 60 years of growth

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