Chaos - Crew Member Dunkin' Employee Review

1.0
1 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Customers were the main reason I stayed so long, many were nice and were also regulars

Cons

Horrible management, worked many shifts that were 10-12 hour days to get 10 dollars in tips and 1 half hour break. If you didn’t take a break after 6 hours they automatically pull half hour from your shift without the employee taking a break. Manager would get there to open and be there till around 2 but would sit in the back for hours starting at 10 watching tik toks and looking up recipes for dinner. Manager was also very rotten and had a few friends who she favorited under her and just was mean to everyone else. Manager would also have 1-2 employees during some of the busiest hours of the day (12-4) but would have anywhere from 5-10 people with her in the morning so that she could take her husband to work while on the clock everyday

Explore other reviews about Dunkin'

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work as a college student

Cons

Honestly just being short staffed

1.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Every once in a while you are granted a 15 minute break

Cons

There are significant concerns regarding management’s leadership and communication practices. Employees often receive criticism in a manner that feels disrespectful rather than constructive, and support from management is limited despite high expectations placed on staff. Professional boundaries are also a concern, as discussions between management and employees about employees occur inappropriately among coworkers. Greater emphasis on respectful communication, employee support, and professionalism would help foster a more positive workplace culture. They also promise pay, after employees were not paid correctly management basically state “too bad I can’t fix it” even though that is illegal in the state of VA.

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