Okay as a first job - Anonymous employee Dunkin' Employee Review

3.0
5 Sept 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You can get tips if the manager allows it, but I've had some peers tell me that not all do. Mornings are typically very busy so you won't find work boring. Manager was a really nice and laid back guy and had a few co-workers that were cool to talk with.

Cons

Working early mornings. Management can sometimes be horrible depending on who you work for. Little to no room for personal growth. Lack of communication between shift leaders and management can lead to a hectic work environment as each individual has different methods of servicing customers. Customers can be very rude and inconsiderate.

Explore other reviews about Dunkin'

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership and great customers.

Cons

Lack of employment kills the business. Owner needs to show more care

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

See reviews by: Helpful|Rating|Date|All