It’s who you know - Strategic Planning Duke Health Employee Review

2.0
15 May 2021
Recommend
CEO approval
Business outlook

Pros

Benefits are great Duke name Ability to work with variety of people throughout Duke on projects Huge growth opportunity, even if you are a bad leader, if you know the right people

Cons

Toxic work environment Turnover in my department - I wish I had asked more questions during interview and read the Glassdoor reviews about strategic planning. Turns out there has been over 200% turnover since the current leader was hired in planning. Almost every month it seems a new person joins the team, and no one stays longer than 2 years. But apparently that isn’t important because the leader was just promoted to an executive leadership position. Management benefits at our expense. We work under extreme conditions with high and unrealistic expectations. But we have to put on a happy face when we meet with people outside the department so management looks good and gets all the praise. I have heard so many people talking about the ineffectiveness of the strategic planning team and its management. Yet Duke executive leadership promotes and rewards mismanagement.

Explore other reviews about Duke Health

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The best place to work, supportive management

Cons

No cons a great place to work

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's a pretty good starting point if you are wanting to get your foot in the door working on the administrative side of healthcare. Engaging with patients can be very rewarding and if you enjoy customer service (especially hospitality or food service) this can be a great role that feels similar to interacting with patrons, but you don't have to work weekends, there's very good benefits, and you don't have to work 12 hours a day.

Cons

There are a lot of issues both with Duke Hospital and the Eye Center itself. Duke University Hospital is on the college campus so you will have to pay for parking. You aren't paid well, even with the $20 minimum wage increase, it's still only about $40,000/year but with having to pay for parking... even the cheapest garage at $95 a month, that's $1,140 a year gone from your check. There is no "free" parking even close to the hospital, so they really screw you there. The Eye Center has struggled with processes in the clinic and management is run ragged. There are too many employees that don't care much for the job they are doing and Duke makes it incredibly difficult to hold those employees accountable and for management to make proper layoffs.

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