Positive - Customer Service Associate Dow Jones Employee Review

5.0
20 Feb 2024
Recommend
CEO approval
Business outlook

Pros

All of my co-workers were amazing

Cons

The customers were sometimes brutal

Explore other reviews about Dow Jones

5.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Salary is a little below the market

Cons

Work life balance, good culture.

3.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

work/life balance, benefits, autonomy, most people are friendly

Cons

Some teams are highly dysfunctional and create bottlenecks. Limited growth potential and lower pay than industry norms. Fear of layoffs.

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