Great growth opportunities, but franchise quality varies - General Manager Dogtopia Employee Review

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company is great to work for with lots of growth opportunities! The support office is much more responsive and available for immediate assistance more so than any company I have ever worked for.

Cons

Be cautious which franchisee you work for. Not all franchises are equal.

Explore other reviews about Dogtopia

5.0
14 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Meeting so many dogs Cool coworkers Watching dogs play and interact

Cons

Safety protocols, understaffing in playrooms, lack of kennels/overbooking

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Dogs and teaching people dog behavior and management

Cons

Constant turnover, the pay is not equal to the expectation of availability (6a-9p for management), not all GMs are supportive, prioritize revenue over safety every time until they have to pay a vet bill and decide to listen. Upper management and support office have absolutely zero dog handling experience but they make the policy, special treatment for whoever will do what they're told without questioning safety, my GM looked to talk badly about other staff and created hostility, she was unavailable unless you called her boss, and she violated policies for her own benefit

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