Dogtopia Reviews

2.8

28% would recommend to a friend

(898 total reviews)
avatar

Neil Gill

33% approve of CEO

25% positive business outlook

Dogtopia has an employee rating of 2.8 out of 5 stars, based on 898 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dogtopia employee rating is 21% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

898 reviews
1.0
12 Dec 2018
Recommend
CEO approval
Business outlook

Pros

None. This Company violated their own Safety Protocols, and then blamed the worker for their faults. They even violated our Worker's Rights. They hire what they can during the first 3 months, and then fire all of you for reasons that they never have to disclose. LOOK ELSEWHERE.

Cons

I was bitten at work during what they call a "scuffle". It was a full on dog fight that had become very dangerous. In brief, I had seconds to stop a very aggressive dog from mauling and possibly killing two other dogs. While I was recovering, I was led to believe that they "would do whatever they could for me", including taking a "step back" with the dog who had become aggressive. When I returned to work, they fired me and were legally protected from giving me any reasons why because I signed their contract of employment. They tried to get me to sign a disclosure that would prevent me from saying any negative things about the company, or I would not get a severance package. I respectfully declined, as I think this Company is playing with fire. The safety of their staff and the dogs in their care are at serious risk. I got injured trying to protect the other dogs in the room and got fired for it. Nice.

1.0
16 Nov 2018
Recommend
CEO approval
Business outlook

Pros

If it’s calm, you get to cuddle dogs. Learned about body language and also how to cut nails.

Cons

These other reviews of this Dogtopia are spot on. I’ll only talk about the cons that personally irritated me the most. Look at the other reviews for more, please. There are a lot. Everything starts out great, but quickly deteriorates into hell. I’ve seen dogs MAUL other dogs and not get in ANY trouble for it. They don’t even tell the owners. VERY overcrowded and understaffed. Several other reviews here mention this and it is VERY TRUE. it is NOT safe for one person to be alone 15-20+ dogs. Then you get an attitude and blame the “coach” for a fight happening? The owners know nothing about dogs, yet act like they do. They will walk or put a dog into the room with NO WARNING. Even tho this is always mentioned at meetings. They cause fights then throw shade about it. One owner in particular sucks the life out of the building. She is a very mean, fake person. She sees you as a replaceable warm body. She doesn’t care about your emotions. This is of course an opinion I, an employee, have come to form of her based on HER actions. We shouldn’t be afraid of one of our bosses. Favoritism also apparently blinds the owners, they’re terrible at hiding it. Their underling is VERY rude to anyone who catches her in a not 100% good mood. Which is most of the time. She belittles people simply because they haven’t been there as long as her and are still learning. The dogs never get a break from each other. It’s worse with the overly anxious dogs. They don’t eat no matter what we try, and all we can do is pet them on the head until they get out of this prison (which sometimes isn’t for weeks). Ive come to learn that this Dogtopia in particular only cares about its image (and money). They do not care about the happiness and safety of their staff. They care about the webcams, people looking “good” and “happy” in appearance, report cards, pictures of dogs “looking happy”, pretty much anything that’ll make the PARENTS happy, but the staff miserable. They never stop to look for the thin white line that’ll make both happy.

2.0
16 Nov 2018

NOT SAFE

Recommend
CEO approval
Business outlook

Pros

The only thing was working with the dogs.

Cons

First of all the place is going down hill. No money has gone into fixing the playrooms. The playrooms are dirty and the smell is so bad your eyes and throat burn. Too many dogs in the rooms with one person. That is a safety risk. I stopped bringing my dog cause he was coming home with puncture wonds. Upper management are ALL bullies. Nobody ever felt appreciated and was worried for their job. High stress environment with NO support. Working conditions were horrible with no supplies that staff was bring their own stuff in. All the care about is making money. No concern of dogs health and safety. Workers are undertrained and you were lucky if you got a break.

Viewing 1 - 3 of 898 Reviews

Glassdoor has 931 Dogtopia reviews submitted anonymously by Dogtopia employees. Read employee reviews and ratings on Glassdoor to decide if Dogtopia is right for you.