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Complete chaos - Anonymous employee DocuTAP Employee Review

1.0
11 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some nice people and office is located downtown. There are some human robots that you can say Good Morning and they walk by you like a zombie. It's fun to watch.

Cons

The last 3 reviews that score DocuTAP unusually highly are outright fishy. There has been rumor going around prompting people to post "good" reviews online. I hope the last 3 reviewers were compensated well to raise the review score. DocuTAP is utterly chaotic. Nobody knows what will change tomorrow and for what reason. Project directions are changed senselessly. You cannot get a straight answer from anyone about change in direction. Everyone "leader" scrambles to give some answer and you can tell the answer was thought of on-spot. You as another "leader" and you get another answer that's more insane than the previous. Employees are considered foolish worker bees. It's getting boring after these many years of the same-old, same-old. One review said that opportunities to move into other areas is abundant. What it really means is that management will throw a perfectly well performing employee into a different department so that their buddy from church can get promoted. Things like that disrupt team structures and morale hits the floor over and over again. Yes, there are tons of latitude to offer opinion -- always falls on deaf ears! Not only that but "leadership" comes to you to confirm a question you had asked - only to find that it was not your question. It was someone else's question!! I asked a different question and that was a year ago!! Technical people in influential roles are just outright incompetent. They give incompetency a new meaning. They have lowered the bar so much that close to the core of the earth. I wonder how they survive in the world of technology. Church power, I guess! This is indeed a corporate culture where management hold their hands and dance to some Christian folk song while their employees are thrown under 3x the work and a fast approaching deadline. The fast pace is not get-stuff-done-fast. Fast pace is to run amok in chaos asking each other what to do next and who is in charge. I've spent more time in changing from one project to another rather than actually doing work on projects. This is not a tech company. The technology is borrowed from the 90s. You'd look at it and feel like puking but you don't because you don't want your puke to get dirty. Troubleshooting this junk software in the last two years has been so frustrating. Oh by the way, you will be on-call. Yep. You do IT. On-call. You do software. On-call. You do quality stuff. On-call. You do support. On-call. You do other minuscule stuff. On-call even when phone lines are down. You are in an office...spared! Only us lowly cubicle workers are given the joy of being on-call. Do you hear me now? Another review mentions that employees are allowed to try new things and move the needle on different business practices. Reality is that employees are asked to work from home after regular hours and come up with ideas to solve the problems they created. The needle just moves money into their own pockets. "Different business practices" don't exist. It's business as usual. Management does NOT invest in employees at all. In this software company we have no technical books. Our computers are crappy (unless you are a good church buddy) and our IT people are just inept. Let alone that, people in charge of making decisions can barely understand technology. The company is selling software just because they entered the market early. In few years other companies will gobble up this DocuJUNK company. People use dart guns all the time to release their frustration. People are just always frustrated. Instead of making it a calm environment to work, employees shoot darts at each other all the time on floor, across floors, wherever. The company's going to pay big time when some loses their eye. The company cannot retain good people. Smart people come and go fast. Either incompetent people who have been here long time drive them out or smart people run away from incompetence. Each time a smart person is hired, there's a hope...and when they leave, employees go docile like Minions waiting for someone else to come rescue them. I guess its our own fault for staying here and going nowhere. New year's resolution: I'll crawl out of this cult and make a better living.

Explore other reviews about DocuTAP

5.0
27 Sept 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun work environment and good hours

Cons

I really don’t have anything to say

5.0
7 Jan 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You'll walk into the company and feel the energy in team members, arrangement of furniture and colors. People are super friendly. Dress is casual. Pace is super fast. Team members are customer-focused. People innovate and solve problems together and freely talk across levels of hierarchy. Technology is modernizing very fast and processes are right for the size of the company. The company is focused towards organizational and individual progress with modern technology, process and top notch people. I'll highly recommend considering DocuTAP for your next career progression; workforce today is the strongest ever. Location of DocuTAP offices nationally are great. Sioux Falls office is in downtown area in an excellent building. DocuTAP has its own gym that allows team members and their spouses work out. Fitness and well-being is a theme in all offices. We celebrate our successes together and extend help across departments frequently. We all are growing so well together.

Cons

DocuTAP's pace is fast...really fast. Positive change is in the air. The rate and kind of change is not for everyone. Number of meetings used to be on the higher side. There were fewer meetings in 2017.

8
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