Pros
If you are looking for that next job and for a steady paycheck, and that is simply it, then apply here. If you come in at a full-time position you'll be looking at a standard 401k matching, insurance, and a hearty PTO policy. You'll have another family at work (for reasons found in the cons section), you'll have plenty of work on hand: challenging ones and not-so. Depending on your position you'll have the opportunity to develop great relationship with DocuTAP's clientele. Furthermore, the greatest thing I can positively say is that the place has so many management, efficiency, and staffing problems that you'll have plenty of opportunities to create a positive impact. Note: not a lasting or a big impact, just positive. This will allow you the opportunity to train your decision-making, intuition, and communications. Best advice, take a hold of these opportunities and then move on in a year or two.
Cons
tl:dr; If a company has to consistently espouse it's strong, vibrant culture, then understand it mostly is a marketing ploy. Culture speaks for itself in the happy faces of the employees and word of mouth, not in the tear-filled bathrooms filled with overworked, and underpaid employees. Get real. The company is ego-centric, the building was designed and built over budget to wash CEO's ego in shine and luster. Investors = not happy, and disgusted. It is not a secret in the Sioux Falls community that the CEO gets jealous of others' success, and many prior successful C-level execs have found themselves slowly pressured out of the company and re-positioned to a new group, away from the sales process, and eventually forced to resign. Many times a plausible excuse is given, but oh the stories one could publish if they had legal affidavits. If you are an executive looking to create change and momentum, look elsewhere or else you'll wind up like the 7 prior high-level to c-level execs in the past 3 years. The bottom line to this company is that they don't know what a corporation is supposed to look like structurally and they can't communicate vision across the whole team. Not 1 person would have the same answer as another if they were asked the vision and direction of DocuTAP. Period. Confusion, paranoia, fear, nervousness, nervous-breakdowns, insecurity of job being there next week is a common thread across all floors. If you wish to have no work/life balance, no boundary between your private life and DocuTAP's domain, and want to shed tears over the sheer workload that you are being tasked to do (ask the billing team) then please apply.