Stay clear - Anonymous employee Diligent Employee Review

1.0
24 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It used to be good before they started replacing everyone with cheaper labour abroad. Good team in Galway

Cons

Executive team are a disaster. Have no clue what's going on, constantly changing priorities, not replying to stuff, replacing everyone they can with cheaper labour abroad. You can't trust the leadership above the director level. They'll tell you one thing and tell a colleague another. VPs preventing leaders from interacting with skip level managers for their own political purposes. Have no communication skills at all. Discriminatory, I could go on and on. Stay clear. Its a pity a few executives can ruin it for so many. And this is coming from a high performer per company's own ratings, not a disgruntled employee on a pip or something. They can't manage out problem employees and let colleagues suffer for it but let great people go and don't give enough headcount for teams. It's a constant squeeze for resources. And the worst thing is they clearly don't care and have let things deteriorate. Just look at the other reviews recently... At this point I am presuming the plan is to just let natural attrition decrease headcount...

Explore other reviews about Diligent

2.0
11 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

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Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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