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      Dialpad

      Engaged employer

      Dialpad reviews

      Toxic culture and incompetent leadership hinder progress - Anonymous employee Dialpad Employee Review

      2.0
      7 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      If you're a manager you can get away with doing very little. It used to be a great company but has gone downhill a lot in the past few years.

      Cons

      - Leadership is atrocious, has no direction, and just jumps on the latest bandwagon - Managers are promoted past their level of competency - The product org is extremely toxic, the only way to get ahead is to play politics, suck up to your manager, and throw your colleagues under the bus - The pay is well below market

      avatar
      Dialpad Response
      3w
      Thank you for taking the time to share your feedback. We value transparency and take your concerns regarding leadership, compensation, and the culture within the product organization seriously. We are committed to fostering a supportive and equitable work environment and thank you for your continued time with Dialpad.

      Explore other reviews about Dialpad

      5.0
      28 Mar 2026
      Client account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      - Good money - Client Sales leadership is a plus - Work-life balance

      Cons

      - Working with some internal teams - Sometimes we’re behind the curve with certain products/rollouts

      avatar
      Dialpad Response
      2mo
      Thank you for this thoughtful review and for your years at Dialpad! It's great to hear that you value the leadership in Client Sales, the compensation, and the work-life balance. Those are areas we're committed to maintaining. We appreciate the feedback on cross-team collaboration and product rollout timing as well. We're continuously working to improve alignment across teams and ensure our products keep pace with customer and market needs. Your perspective helps us get there. Thanks for being part of the team. We're glad you're here!
      1.0
      24 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Definitely one of those tech jobs that you can call “full-time” but do in 5-10 hours/week and pick up another job. Thats about it for pro’s.

      Cons

      Been here a few yrs and have had 5 different managers. I hit quota about 1 quarter per yr which hasn’t got me fired because I get a new boss every 8 months (they all leave or get canned when the CEO changes the vision…again). Last month on an all-hands he said “if you want a work life balance, don’t work here” - which is hilarious and ironic because tons of reps make more at their other “real job” and he has no clue. The culture is annoying at best, toxic at worst. We have had like 1400 FTE’s for the last 3 yrs, over 1200 new hires in the past 12 months, the turnover is insane. I’m resigning this month so being super authentic here. Pay is below market value. The product is good…until the vision changes and we “have to sell” the new stuff. Genuinely feel bad for people who get hired here and it’s their only job.

      1
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