Remote work and autonomy hindered by poor leadership - Senior CX Manager DemandScience Employee Review

1.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Being able to work remote & autonomy.

Cons

Absolute lack of leadership from low level managers all the way to the top. The acquisition of Terminus was the nail in the coffin paired with the buy out from Great Hill Partners private equity. The internal team silos and inability to impact any type of change or cohesion is horrifically catastrophic. The first 6 months I worked here were nothing like the remaining years. The leadership turnover is speaks volumes. NO ONE likes working here, even the current employees.

Explore other reviews about DemandScience

5.0
4 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Good pay, good people, remote work

Cons

very busy, demanding, layoffs often

1.0
8 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some good people who work there

Cons

Toxic environment, very political ( who you know > hard work), Base pay is below market,

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