Irresponsible Leadership Destroying an Otherwise Promising Startup - Anonymous employee Databook Employee Review

1.0
27 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Good (not great) IP (there are emerging competitors that are already stealing considerable market share) -Fantastic employees committed to the vision -Stellar customer portfolio -Mediocre (at best) comp and benefits

Cons

Where to begin? Let's start with senior leadership that: -burns cash like it's going out of style (luxurious company trips to Tahoe with accommodations at the Ritz, chartered cruises, and extravagant dinners despite public knowledge that the economy was already in retraction and the worst is yet to come) -grows teams not because the business requires it, but because senior leaders have a skewed perception that bigger cost centers equal career growth...I have never encountered leaders as self-serving as those at Databook -invests absurd amounts of money in R&D for a non-existent product that the market neither wants or needs (it is abundantly clear that Databook doesn't actually understand sellers and are more interested in cramming their perspective down the throats of their users) -reinforces a toxic culture of harassment, micromanagement, and in-fighting despite a multitude of documented complaints and high-profile departures -opts for 25% staff reductions to make up for their poor decisions (that, of course, doesn't touch the CEO's in-crowd) The list goes on. Steer clear if you value your career. Working for Databook means working for leadership that doesn't value your growth or safety; instead prioritizing their own extravagant tastes and careers.

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Databook Response
3y
We appreciate you taking the time to share your feelings and views. We acknowledge that there is ill feeling here and clearly some items that merit response. Databook is committed to ensuring a culture of inclusivity and participation in our company culture. There are those rare times that people make choices that reflect on how an employee or leader may feel about their work. At the end of the day, we do our best to resolve conflicts. Our vision and product are very well defined to meet the sellers perspective and strategic needs to penetrate their market. We continue to strive for improvement and excellence in our product and rely on our internal team and customers to help us deliver accordingly. We take time to survey our employees on engagement and experience as a way for us to make a meaningful impact on their company experience. Our recent scores indicate we are on par with similar software companies. We are committed to continual improvement both in our product and employee experience. Thank you again for sharing your perspective. We will reflect on what items we can internalize and make a positive change. If you would like to speak with us directly to discuss your concerns, we welcome the opportunity to discuss.

Explore other reviews about Databook

5.0
11 Nov 2024
Recommend
CEO approval
Business outlook

Pros

I read some of the negative reviews and thought some context is helpful. Yes - Databook grew too rapidly in early Covid and had to right size (ie let go of some staff) in 2023. But so has the majority of tech companies, and especially startups. Yes - Sales AI shows a lot of promise and the space is evolving rapidly which require a highly agile product roadmap. For example, in late 2023 Databook started investing in a conversational AI application which at that time was fairly unique, and which was piloted in the spring of 2024. By the time it was GA'd, the application is less unique - welcome to the world of AI. The fact that a relatively small company developed this technology in just over half a year meeting the high expectations of enterprise customers is remarkable. Enterprise B2B contains major opportunity from the application of AI, but is also very challenging to do. The fact that Databook has the customers that it has - among them some of the largest and most sophisticated sales organizations in the world - and they are expanding their dependence on Databook tells the full story.

Cons

Yes - employees are expected to work hard and some old timers that got comfortable when growth simply happened are not happy. The reality is that tech startup life is not for everyone. If you're looking for a 9-5 job where you can be comfortable with minimal effort, this is not the right place for you (for what it's worth, I'm not sure if larger tech companies are good for you either). Growing something is hard work and requires a lot of commitment!

1
1.0
3 May 2025
Recommend
CEO approval
Business outlook

Pros

- The coworkers at your level are fantastic; there's some great talent working here - Lots of insight into the reality of hype behind AI and generative AI - Relatively high pay for the market

Cons

There is no plan. This place is an utter dumpster fire. You will work on nothing that actually bolsters your resume, and will instead spend all your time catering to the CEO. I have never seen a company have so many meetings and get so little done as a result of them. More time is spent on endless iterations of powerpoint decks than on actually building the product. Roadmap? What roadmap? It's entirely the CEO's whimsy. What the product can actually do and what's being pitched are worlds away. You can't bring that up, though - as another review pointed out, you'll simply be told "you don't get it", they'll explain it to you all over again, and you'll have to sit there nodding, bewildered, and questioning the life choices that led you here. Work life balance is an utter joke. The expectation is for all staff to work overtime, every day, including weekends and holidays. Setting boundaries around not working late, early, or more than 50 hours in a given week was frowned upon. People who worked until 3 am for a single one-hour presentation to a customer were lauded as exemplary, but that level of sacrifice resulted in little more than the CEO's approval. No bonus, no raise, just the expectation to do it again. If you have a sense of self worth, want to grow your career, or just not be miserable at work - steer clear.

7
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