Bait and switch -Be Careful - Anonymous employee Databook Employee Review

1.0
2 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A fast-growing company with friendly employees. Other than that, there are no other pros.

Cons

High revolving employees coming and (quiting) going out. It is a "Bait and Switch" job description. I was hired for one job but expected to others as well. Employees that raise their voices over these concerns are shown the door. Turnover is very high. CEO does not understand work and life balance. Terrible health benefits and does not pay for mobile phone or monthly bill but the management expects employees to be available by cell phone at all times of day, night or weekends.

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Databook Response
4y
Thank you for taking the time to voice this feedback about Databook. We’re glad you find the people here to be friendly, but it sounds like there are other dimensions of your experience here that aren’t as positive. As a growing start-up, it’s true that sometimes we’re asked to get things done which are above and beyond our job descriptions. As we keep scaling, we know this will be less true (we’re hiring on literally every team at Databook this year) – but we’ll also always value people who go the extra mile to make this place better. We hear you on the benefits as well – the well-being of our team and their families are important to us and we’re making effort to improve these as we grow. We just upgraded our healthcare benefits offering to Silver-tier plans (100% covered for the employee and 50% for their dependents), in addition to retirement plan contributions, 4 weeks’ annual vacation, Masterclass subscriptions, an annual learning stipend and a home office equipment budget. Last but not least, thank you for raising the work/life balance issue as it’s something we’re actively working on – we expect our continued growth to help with this (we went from about 20 to 70 employees in 2021, and we’ll reach close to 180 this year). All of that said, we are sorry you’re disappointed with your experience here. Please know we would appreciate the chance to talk with you about this directly, so please reach out to your manager or the CEO anytime.

Explore other reviews about Databook

5.0
11 Nov 2024
Recommend
CEO approval
Business outlook

Pros

I read some of the negative reviews and thought some context is helpful. Yes - Databook grew too rapidly in early Covid and had to right size (ie let go of some staff) in 2023. But so has the majority of tech companies, and especially startups. Yes - Sales AI shows a lot of promise and the space is evolving rapidly which require a highly agile product roadmap. For example, in late 2023 Databook started investing in a conversational AI application which at that time was fairly unique, and which was piloted in the spring of 2024. By the time it was GA'd, the application is less unique - welcome to the world of AI. The fact that a relatively small company developed this technology in just over half a year meeting the high expectations of enterprise customers is remarkable. Enterprise B2B contains major opportunity from the application of AI, but is also very challenging to do. The fact that Databook has the customers that it has - among them some of the largest and most sophisticated sales organizations in the world - and they are expanding their dependence on Databook tells the full story.

Cons

Yes - employees are expected to work hard and some old timers that got comfortable when growth simply happened are not happy. The reality is that tech startup life is not for everyone. If you're looking for a 9-5 job where you can be comfortable with minimal effort, this is not the right place for you (for what it's worth, I'm not sure if larger tech companies are good for you either). Growing something is hard work and requires a lot of commitment!

1
1.0
3 May 2025
Recommend
CEO approval
Business outlook

Pros

- The coworkers at your level are fantastic; there's some great talent working here - Lots of insight into the reality of hype behind AI and generative AI - Relatively high pay for the market

Cons

There is no plan. This place is an utter dumpster fire. You will work on nothing that actually bolsters your resume, and will instead spend all your time catering to the CEO. I have never seen a company have so many meetings and get so little done as a result of them. More time is spent on endless iterations of powerpoint decks than on actually building the product. Roadmap? What roadmap? It's entirely the CEO's whimsy. What the product can actually do and what's being pitched are worlds away. You can't bring that up, though - as another review pointed out, you'll simply be told "you don't get it", they'll explain it to you all over again, and you'll have to sit there nodding, bewildered, and questioning the life choices that led you here. Work life balance is an utter joke. The expectation is for all staff to work overtime, every day, including weekends and holidays. Setting boundaries around not working late, early, or more than 50 hours in a given week was frowned upon. People who worked until 3 am for a single one-hour presentation to a customer were lauded as exemplary, but that level of sacrifice resulted in little more than the CEO's approval. No bonus, no raise, just the expectation to do it again. If you have a sense of self worth, want to grow your career, or just not be miserable at work - steer clear.

7
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