not a good long term bet - Anonymous employee Crate and Barrel Employee Review

3.0
4 Mar 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good associate discount, public is eager to buy and mostly very nice, sales floor has a great atmosphere, some nice people to work with

Cons

The store was badly designed with the stockroom up two flights of stairs and a slow freight elevator. Sales associates are expected to dress "business casual" but are required to work in the warehouse lifting heavy merchandise, climbing ladders, etc. After getting sweaty going up and down the steps with merchandise, one has to make nice with customers. The computer inventory system is spotty at best.

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1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Cons

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

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