Does Crate and Barrel pay their employees well?

According to anonymously submitted Glassdoor reviews, Crate and Barrel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Crate and Barrel. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Crate and Barrel?

40% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crate and Barrel 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crate and Barrel?

Sales Associate (381) , Customer Service Representative (89) , Furniture Sales Associate (80) , Retail Sales Associate (68) , Merchandise Associate (55) , Merchandising Associate (44) , Merchandiser (40) , Designer (38) , Seasonal Sales Associate (38) , Visual Merchandiser (36) , Part Time Sales Associate (32) , Stock Associate (32) , Design Expert (30) , Sales (29) , Manager (27)

What are the pros of working at Crate and Barrel according to real employee reviews?

"Great people and very organized" ((in 237 reviews)); "Great atmosphere and coworkers." ((in 164 reviews)); "Good Benefits and co workers" ((in 88 reviews)); "Flexible hours and not far from my house" ((in 68 reviews)); "Warm and friendly staff." ((in 63 reviews))

What are the cons of working at Crate and Barrel according to real employee reviews?

"transparent with how commissions are calculated (web sales don’t count towards your goals) and poor management." ((in 214 reviews)); "Pay is low and longevity is not celebrated" ((in 192 reviews)); "A bad manager can really ruin your experience." ((in 106 reviews)); "3. There is no training concerning what to do in case of an emergency or "event"." ((in 50 reviews)); "poor upper management stuck in a rut" ((in 42 reviews))

What are employees saying about Crate and Barrel redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crate and Barrel redundancy and their outlook for job security at Crate and Barrel in 2026.

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Crate and Barrel

Crate and Barrel Reviews

3.0

40% would recommend to a friend

(2,487 total reviews)

Janet Hayes

37% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity and inclusion

2.9

Culture and values

2.9

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,487 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews

4.0

29 May 2026

Great brand and people, but pay is unfair

Designer

Recommend

CEO approval

Business outlook

Pros

Great brand, great show room, great people to work with!

Cons

Should be commission-based. Pay does not compensate the effort put into this job fairly.

1.0

25 May 2026

Do not work for this company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

There are really no pros when working at this store. I do miss my coworkers but most of them have already quit and went on to better paying jobs.

Cons

No communication from the store manager about your schedule, or what is going on in the store. Lies constantly, no staff meetings and does not return emails or messages. Expects you to know what was announced in am report when you are not there. High turnover rate but doesn’t care.

4.0

18 May 2026

Great team and freedom, but tough scheduling issues

Design coordinator

Recommend

CEO approval

Business outlook

Pros

Direct manager and team (visual) was amazing, looked forward to coming in to work. They gave me freedom with directives and trusted my eye for design, loved working independently

Cons

Scheduling - when working last, I was finishing up college, which the store manager knew and would schedule me late nights and early mornings. One time I got scheduled to close and stay till 10, then come in at 6am the next day - was so exhausted. BoH team took advantage of me sometimes and I had to cover their tasks for entire shifts

Viewing 1 - 3 of 2,487 Reviews

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Jobs at Crate and Barrel

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