Dangerously Unhealthy - Design Trainee Crate and Barrel Employee Review

2.0
21 Jul 2009
Recommend
CEO approval
Business outlook

Pros

Beautiful, well designed atmosphere. Some decent merchandise to purchase with your 30 or percent discount. The pay is slightly higher than other comparable retailers. I built lasting relationships with a few good employees.

Cons

Expect to be treated like you absolutely do not matter. Management and management at the regional level are extremely cliquey and many unqualified people are promoted on this basis. Be prepared to be worked to the bone and put your heart and soul into everything you do and then in return only be criticized on how to do it better. Know that the manager of the store is always right, even in times when they are in fact wrong. Beware that behind closed doors there are many shady and sometimes unethical things going on. I worked at three different stores in more than six years and my main regret is that I wasted my precious time.

Explore other reviews about Crate and Barrel

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The Ecomm design team is one of the best teams I've ever worked for. Excellent management, support, and real-human connection. One of the rare design teams without ego. Highly recommend to designers looking to learn from the experts.

Cons

As a Contractor, I don't have a lot of insight to the rest of the company.

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Crate and Barrel Response
4mo
Thank you for taking the time to share your experience! We’re so happy to hear you love Crate!
1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Cons

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

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