Decent part-time job but not what I'd want long term. - Barista Costa Employee Review

3.0
15 Feb 2013
Recommend
CEO approval
Business outlook

Pros

Its fun making coffees, there's plenty of opportunities to move up within the company and it was great as a part-time job, some lovely customers too.

Cons

Routine and boring work. Constant pressure to upsell things at the expense of customers who haven't realised what you're asking them is going to cost them money feels wrong to me. Annoying listening to customers complaining about the high prices when you have no control over them.

Explore other reviews about Costa

5.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, great working environment and coworkers

Cons

Upper management and organization can be improved.

3.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

fun, learnt how to make coffee

Cons

can be hard to progress

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