From a cool company to a random corporate place - Brand Designer Contentsquare Employee Review

2.0
4 Mar 2025
Recommend
CEO approval
Business outlook

Pros

It was at one time a very fun and exciting place with cool and brilliant people to work with, nice projects, lots of freedom. My team and manager were truly amazing during my whole time there. Pay and evolution were good too. But since 2023, it turned into a big heartless corporation. It truly lost it soul.

Cons

- Lots of merge with other companies that led to multiple (and useless) management layers so less freedom, lots of useless meetings, lots of approval layers. - 2 rounds of layoffs between Jan 23 and Jan 24 that were led in complete chaos, lack of empathy for the people impacted and their teams staying in the company. HR team was completely clueless about how to manage such events. Not to mention a lot of other people were "let go" or "went to pursue other projects" outside of those layoff moments. - Constant reorganisation of the company without clear communication leaving both employees and managers confused. - Lack of leadership between French team and American team : are we still a "French Tech" company or just any other random American corporation led by non genuine people? - No clear "remote work" policy. Actually, no clear rules for a lot of stuff. A lot of stuff were left to the manager's appreciation, which led to inequalities between teams.

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Contentsquare Response
1y
Thank you for sharing your honest feedback. We’re glad to hear you had a great experience with your team, manager, and projects in the past, and we understand your frustration with the changes that have followed. We recognize that mergers, added management layers, and restructuring can create complexity, slowing decision-making and limiting autonomy. While these shifts were made with long-term goals in mind, we acknowledge there are challenges, and we are working to streamline processes and improve transparency. Layoffs and reorganizations are incredibly difficult, and we regret that you felt our communication and execution fell short last year. We are committed to handling such changes with greater empathy and clarity moving forward. We also hear your concerns about leadership alignment and evolving company identity. Strengthening collaboration across teams and ensuring fair, structured policies, especially around remote work, are priorities for us. Your feedback on transparency, empathy, and leadership accountability is invaluable. We appreciate your contributions and are committed to improving based on insights like yours.

Explore other reviews about Contentsquare

5.0
23 Feb 2026
Recommend
CEO approval
Business outlook

Pros

flexible hyrbid setting and good mentorship

Cons

below avg pay and management shifts alot

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Contentsquare Response
2mo
Hi there. Thank you for sharing your experience. We’re glad to hear you enjoyed the hybrid flexibility in New York and received great mentorship during your time here. Over the past few years the company has gone through significant change a we've integrated multiple teams. We know that leadership transitions and evolving structures are felt by employees, and stability and clarity remain important focus areas as we continue to mature. Thank you again for having been part of the journey, and we wish you the best moving forward.
2.0
31 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- the people (i work with on a daily basis). i've heard some not-so-great things and reviews about people in other departments, but i'm lucky to work with great people in my department and know many kind and hard working people here. - unlimited pto - hybrid - nice offices

Cons

there's good reason behind the overall rating of this company and % approval of the ceo are dropping. the company is not what it used to be. during the first ~6 months i thought it was so exciting and a super unique unicorn company, however, right after that you start to notice all of the things wrong with it. the overall culture also took a huge hit within the last year or so. after the last round of lay-offs, SO MANY people then left on their own because of burnout from the unorganized chaos + more money since it's fairly rare to get a significant enough raise here. i envy the people who got out before the ship sank - senior leadership who probably have no idea what we actually do beneath them aka lack of visibility and no clear path for growth - leadership changes and lay-offs left and right - LACK OF DIVERSITY.

4
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Contentsquare Response
1mo
Thank you for taking the time to share your perspective and for the more than three years you’ve spent with us, especially during a time of significant change. We’ve had to make some difficult decisions over the past few years, including including organizational changes as we've merged companies, cultures, and products together into one platform. These were not taken lightly, and we recognize the impact they’ve had on teams, morale, and our employees day-to-day experience. We also hear your point around compensation. We’d encourage you to speak with your manager to better understand how salary reviews and compensation decisions are approached, salary bands, and how this connects to your role and progression. You also raise important points around leadership visibility, growth, and inclusion. We know these matter, and they’re areas we’re actively working on... particularly around making growth paths clearer and strengthening connection between leadership and teams. As a current employee, we’d encourage you to share this feedback directly with your manager (in addition to the compensation piece), connect with your People Business Partner, or take part in our annual engagement survey launching in May/ quarterly pulse surveys so it can help shape ongoing action plans. Your voice really matters in how we move forward.
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