Pros
Non-management staff are dedicated and supportive. Staff union provides protection and opportunity for improvements in the future.
Cons
This is an incredibly difficult place to work and it gets worse by the day. This is particularly true for staff who are queer, trans, and/or people of color, as racism and transphobia are rampant across the organization and leadership is incredibly defensive/demonstrably uncommitted to institutional change or protecting marginalized staff. Senior leaders repeatedly make transphobic statements in small and large group settings and 1 to 1 interactions. Leadership makes empty platitudes about a commitment to anti-racism that has never materialized in the form of needed changes to organizational policy, culture, and structure, despite significant staff feedback and concrete suggestions to do just that. Everything about the organization's "commitment" to diversity, equity, and inclusion is a performance to external audiences. It is completely unreflected in the day to day within the organization and never applied to the people who actually do the work. Poor culture is only compounded by a significant lack of clear or meaningful organizational structure. Turnover is incredibly high, with several key positions remaining open for a significant amount of time. Salaries are well below market, and management gave one single 2% cost of living increase over the full 2+ years of a pandemic. Onboarding is almost nonexistent and the HR department repeatedly makes significant mistakes on payroll and benefits administration, resulting in tax filing issues and pay discrepancies for staff. Despite the seriousness of these issues, when they're reported, leadership responds with denial, excuses, and defensiveness. Absolutely no accountability by or for leadership and ongoing harm is caused to underpaid and undervalued staff.