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Community Catalyst

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Community Catalyst Reviews

2.6

27% would recommend to a friend

(23 total reviews)

Emily Stewart

41% approve of CEO

17% positive business outlook

Community Catalyst has an employee rating of 2.6 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Community Catalyst employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

23 reviews
1.0
15 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Amazing staff union. Some of the most passionate activists in non-management positions and middle management.

Cons

This is really sad for me to write. I loved working at CC when I first started. We certainly weren't perfect, but at least our efforts to make the organization more inclusive and equity-driven felt genuine. By the time I left, it all felt like a performance to get as much funding as possible. Throughout COVID, we were continually told by leadership to reprioritize our work to make time for "self-care" and elevate our COVID work to the forefront, but we were ultimately assigned more work and told to expect to work more than 40 hours each week. Then, despite receiving MORE foundation funding to do our work during the pandemic AND receiving a federal PPP loan, CC discontinued staff professional development money and cut our cost-of-living raises. CC leadership also decided to change our health insurance provider with less than two weeks before the end of the year to enroll. The turnaround was so fast that colleagues (NOT their managers) were calling and texting co-workers who were already on vacation or on leave to tell them to log in to work to enroll. Plus, health insurance costs went up after CC had already cut our COLA. CC claims it's on a "journey" to become an anti-racist organization, but leaders' approach is sorely lacking an intersectional lens. Leadership consistently tells trans staff, LGB+ staff, immigrant staff, and disabled staff that addressing the needs of these communities perpetuates anti-Blackness. Looking to Black social justice leaders, we can see that's plainly untrue, and erases the existence of Black trans, queer, disabled, and/or immigrant people all over the country. It's a clear case of leadership co-opting social justice language to pit marginalized groups against each other, and it is frankly antithetical to CC's stated mission. Multiple DEI facilitators have identified lack of intersectionality and defensiveness from senior management as recurring issues regarding the psychological safety of staff and CC's ability to "walk the walk" of equity and racial justice, but after YEARS of the same conversations over and over again, the organization won't even adopt a gender-inclusive language policy, or adopt a formal policy that would enact consequences for misgendering a colleague. When queer staff raise this issue, the staff union is used as a scapegoat, with a popular management talking point being that the union will sort gender-inclusive language out at the bargaining table. But at the same time, management flatly refused to consider including gender-inclusive language at the bargaining table. I also want to note that CC has a history of inviting facilitators, therapists, trainers, etc. to the organization and claiming they are creating "safe spaces" for marginalized staff to share experiences at the organization with the goal of making our workplace more inclusive. But let me make this clear: CC wants you to think it's a safe space for you to share your whole self. It is not. Your vulnerabilities and identities will be weaponized against you. I experienced multiple years of negative marks on my performance evaluation after I reported witnessing discrimination or sharing my own experiences in these supposed "safe spaces." There is also an overall severe lack of transparency at this organization with regards to its finances and decision-making. There are constantly rumors flying around the organization about being in a financial deficit, and about more general operating funds being available than senior management will admit, and more. Staff are even told the salary information on project budgets isn't accurate. Meanwhile, one of the "core values" they are selling to foundations RIGHT NOW is transparency. For the first two years of the pandemic, the organization lost roughly a dozen people per year. In the first half of 2022, that number has nearly doubled already. For an organization of less than 100, these numbers are abysmal. I want to be clear that pre-COVID things were far from perfect. There were capacity and transparency and equity issues all along. But the pandemic, and the collective grief from the passing of our founding executive director Rob Restuccia, have been used as an excuse to de-prioritize addressing the very pressing issues within the organization, and the ones paying the price are the lowest paid staff and the staff with the most marginalized identities. By the time I left, the pandemic was no longer a viable excuse, so the staff union became the new "fall guy." I witnessed a horrible display of anti-worker values from a supposedly progressive organization that regularly partners with labor organizations. CC needs to decide: they're either fighting for justice or they're not. The workers are not exempt from that fight.

1.0
9 May 2022

Very harmful place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Non-management staff are dedicated and supportive. Staff union provides protection and opportunity for improvements in the future.

Cons

This is an incredibly difficult place to work and it gets worse by the day. This is particularly true for staff who are queer, trans, and/or people of color, as racism and transphobia are rampant across the organization and leadership is incredibly defensive/demonstrably uncommitted to institutional change or protecting marginalized staff. Senior leaders repeatedly make transphobic statements in small and large group settings and 1 to 1 interactions. Leadership makes empty platitudes about a commitment to anti-racism that has never materialized in the form of needed changes to organizational policy, culture, and structure, despite significant staff feedback and concrete suggestions to do just that. Everything about the organization's "commitment" to diversity, equity, and inclusion is a performance to external audiences. It is completely unreflected in the day to day within the organization and never applied to the people who actually do the work. Poor culture is only compounded by a significant lack of clear or meaningful organizational structure. Turnover is incredibly high, with several key positions remaining open for a significant amount of time. Salaries are well below market, and management gave one single 2% cost of living increase over the full 2+ years of a pandemic. Onboarding is almost nonexistent and the HR department repeatedly makes significant mistakes on payroll and benefits administration, resulting in tax filing issues and pay discrepancies for staff. Despite the seriousness of these issues, when they're reported, leadership responds with denial, excuses, and defensiveness. Absolutely no accountability by or for leadership and ongoing harm is caused to underpaid and undervalued staff.

2.0
19 Oct 2021

Great potential but misses the mark

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Non management staff has a lot of heart and dedication!

Cons

Not a great place for staff of color who care about racial justice. Management is self important and willfully ignorant around racial equity internally and externally.

Viewing 1 - 3 of 23 Reviews

Glassdoor has 26 Community Catalyst reviews submitted anonymously by Community Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Community Catalyst is right for you.