Toxic disaster of an agency - Anonymous employee Code and Theory Employee Review

1.0
31 Jul 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Seems legitimately committed to remote work

Cons

- Complete misalignment of what’s sold to clients and the resources allocated to projects, leading to long hours and lots of rushing around while getting yelled at for billing too many hours - Pitches itself as “50% technology/50% creative” but in reality no one in leadership knows much about technology and let creative run the show leading to problems when executing projects - Many inefficient processes and reviews that waste time. Leadership gets very defensive when teams recommend changes - No structured reviews or raise cadence, leading to advancement being tied purely to whether your function head personally likes you

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Code and Theory Response
1y
Thank you for your feedback, we take it seriously and strive to get better and better. As far as our review process, we have a structured 360 review process that helps guide managers to do a review every 4-6 months. While managers are often late on their reviews given their schedules or delays in getting peer feedback, we encourage employees who have not received reviews to find us so that we can help push them forward. We also review salary for each and every employee one time per year. Our HR team work with managers who have delinquent reviews to try and help push them forward so that each and every employee receives formal feedback. Having said that, ALL managers should be engaging with their teams often and directly on how they are doing, what they are doing well and what they can work on. We strive to have a culture of direct and in the moment feedback and have put several things in place to help support our managers in this. Thank you again for your comments.

Explore other reviews about Code and Theory

5.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I’ve been here 4 months and it’s great

Cons

None that I can think of

2.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Consistent workload, interesting projects, direct team was great and I enjoyed our rapport. Got great experience with big brands.

Cons

Senior management literally had group chats to talk about which employees they hated, and would laugh about firing people. Would get screamed at over text or phone if one of us tried to leave at a normal time, even if directly told we were able to leave at the end of the workday. "Flexible unlimited pto" but shamed for taking it, often penalized. Overtime was expected and not well compensated, they would rarely sometimes offer to buy us takeout but very rarely.

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