Where to begin? THIS IS A CALL CENTRE. Don’t mind the staff commenting trying to boost the profile of CoStar! Their turnover rate is between 40-60%! As soon as people leave they have two more people joining. This is not an analytical company! They have you essentially cold calling your ‘clients’ who are really estate agents asking them day in day out if they have leased or sold their commercial property. These “agents” are SICK of the calling and frankly I do not blame them. That’s all you’ll be doing in the job. CoStar especially love a new ‘fresh out of university’ individual because they know they are desperate and see the salary as jackpot (like me). Everyone I’ve met at the job has hated it and during my time there not one person has had a good word to say about the company. I was sold dreams of developing my personal skills and doing conducting proper research. Most of the time you will be making dud calls and if you fall behind on those targets, have the constant and almost everyday threat from a manager saying that your position will be terminated if you fail to reach their demands. You’re expected to make 12 calls a day on avg. what they don’t tell you is the calls need to be over 90s for it to count. So you’ll actually be making 20-30 calls in order to make the 12 call target. The training is limited and when it is given, mind numbing. Costar falsely advertise the role as something its not. if they advertised the job as a call centre with phone targets there would be plenty of people happy to work there and do that. The training in the US is just as awful with a four week stay in Virginia with the American corporate (yay?!) who are worse than the UK. all in all please please please do not waste your time here! I wish I could have told people during their interviews and their side by sides to run far away!! I’ve wasted a year of my life and can absolutely say this is one of my biggest regrets. Don’t be like me and look at the reviews and still decide against them and take the job. I really wish I’d taken it seriously. Would have saved myself a lot of tears
