Pros
There are perks, like free food and a nice break room, but they aren’t worth the aggravation of the job. Most of the other employees are cool people, and you will bond over your shared misery.
Cons
The. Worst. Job. Ever. This is the kind of company that when the CEO realized that poor reviews were hurting their recruiting efforts, instead of fixing the company culture, they fixed the reviews instead. If you look at the ratings trend chart, you can see when the ratings magically increased with the fake reviews that managers wrote and told other people to write. Anyway, the job itself. Outbound call center. This billion dollar company gathers data to sell to its subscribers by calling up people who work for businesses across the country and ask them a series of asinine questions that they mostly don’t know the answer to. If they do know the answer, they refuse to share it and will yell at you for bothering them while they are working. You’d rather have a conversation about STD’s, trust me. And if the job itself isn’t bad enough, you will then be micromanaged to death. Managers spend most of their days looking like zombies staring at stat boards hanging all over the office. They compare us to each other every minute of every day. To stay afloat here, you must cheat and enter fake data. They have no patience for accuracy. When they built this office in Richmond they had a blank slate and could have created a fun, positive, collaborative company culture. But with the managers they hired, they created the exact opposite. They created a culture of punishment, fear and anxiety instead. Your work will never be good enough for them. No one in upper management has an MBA. They appear to throw darts at the dart board on 9th floor to make decisions, but don’t worry, they’ll change their mind next week anyway and do something different. Listen, if I didn’t feel the need to warn people to stay far far away from CoStar, I wouldn’t have bothered to write a review. People routinely leave here for jobs paying $15k less per year. Horrible reputation around Richmond. This is a dead end job. Even the people who get promoted are miserable. Management likes to think only a few people are unhappy, but that’s not true. There’s a plague here. Everyone starts off excited about the opportunity and it takes about 30-60 days for your soul to be sucked out of you. How long you stay beyond that is on you.... But the good news is, your soul returns after you leave.