If I could give less than 1 star I would.... - Personal Banker Universal Citizens Employee Review

1.0
26 Dec 2015
Recommend
CEO approval
Business outlook

Pros

Not many, bank hollidays off

Cons

Always understaffed. Compensation is a JOKE!!!! You basically are a very portly paid telemarketer, numerous outbound cold calls expected daily begging for business, multiple call nights, sometimes 2 per week. Management here is the worst in any company I have worked in HANDS DOWN. To put this in context I am normally top 4 or 5 bankers in the region so I am not disgruntled, this really is a terrible company. Management does not care about the employees at all, any issue you have with the company or the way things are done will be thrown back in your face and turned around on you. I don't know how we stay open. Employees have no RELIABLE resources, different answers to the same question any time you call. I am actively seeking new employment because I am at the point that I am embarrassed to say I work here. ABSOLUTE JOKE OF A COMPANY, WORST JOB I'VE EVER HAD.

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5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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