Does Citizens pay their employees well?

According to anonymously submitted Glassdoor reviews, Citizens employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citizens. This rating has been stable over the past 12 months.

How satisfied are employees working at Citizens?

73% of Citizens employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citizens 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Citizens?

Personal Banker (233) , Branch Manager (201) , Banker (188) , Bank Teller (184) , Universal Banker (168) , Teller (120) , Relationship Banker (108) , Vice President (73) , Licensed Banker (70) , Personal Universal Banker (64) , Assistant Branch Manager (55) , Customer Service Representative (55) , Analyst (48) , Financial Advisor (43) , Manager (42)

What are employees saying about Citizens redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Citizens redundancy and their outlook for job security at Citizens in 2026.

Skip to content Skip to footer

Notifications

Citizens

Citizens Reviews

3.8

73% would recommend to a friend

(4,790 total reviews)

Bruce Van Saun

84% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

5K reviews

4.0

24 Jun 2026

Positive atmosphere and work-life balance, but leadership lacks direction

Investment assistant

Recommend

CEO approval

Business outlook

Pros

Atmosphere Work life balance Wages Leadership

Cons

Leadership Lack of upward direction

4.0

23 Jun 2026

Flexible work but comes with stress and uncertainty

Private client relationship manager

Recommend

CEO approval

Business outlook

Pros

Flexible but also stressful. Model has you covering multiple branches within region.

Cons

Regional bank so not going to be as established as big 4. Lots of room to grow though so if you’re willing to be along for the ride, it’s fine.

3.0

20 Jun 2026

Great colleagues, but rigid banking culture

Svp business development

Recommend

CEO approval

Business outlook

Pros

good people to work with

Cons

slow pace, usually banking rigidity.

Viewing 1 - 3 of 4,790 Reviews

Top companies for "Compensation and Benefits" near you

BNP Paribas

3.5★Compensation and benefits

Standard Chartered Bank

3.6★Compensation and benefits

HSBC

3.7★Compensation and benefits

SBI

3.7★Compensation and benefits

Jobs at Citizens