Personal banker turned universal banker - Banker Citizens Employee Review

2.0
5 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Good training. Some really great people here. Great investment products. Pay is average.

Cons

Banker position was turned into a teller/telemarketing position. Would have to do extra call nights as punishments. Management is allowed to be hateful, unprofessional, and catty towards employees. Company cares more about acquiring checking accounts than keeping employees. Being yelled at is normal at citizens. Expect to go door to door begging for checking accounts from nearby businesses.

Explore other reviews about Citizens

5.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity and great culture

Cons

A bit spread out geographically odd

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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