Lost focus on what is important. - Anonymous employee Citizens Employee Review

2.0
15 Sept 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The training is probably one of the best for someone that does not have a background in banking. The branch is old and run down. It is all about the quick hit and most people feel we are reacting rather than being proactive about the changes in the market.

Cons

There is no work life balance in this company. They continually cut down on FTE and expect the branch to function as if it was fully staffed. The goals are not realistic and very few colleagues make a bonus now. Salaries are below other institutions and benefits were severely cut again for this coming year. Overload on information and changes, hard to keep up. They had great perks, but as stated they have taken those away.

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5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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