Good place to work! - Personal Banker Citizens Employee Review

4.0
10 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Lots of interaction with diverse customers, good earnings potential besides the already decent starting wage, fun atmosphere with colleagues and good team players.

Cons

A lot of sales pressure (opening new accounts, getting new loan and credit card applications). Quarterly goals have to be exceeded if you expect to get any bonuses. Working inside a grocery store branch, one can expect to also work on Sundays.

Explore other reviews about Citizens

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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