Hearts in the right place - Anonymous employee Citizens Employee Review

3.0
8 Mar 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great, smart people who are always trying to do their best for each other and customers. The company does a very good job of hiring the right people but sometimes gets lost in how to measure success and communicate a cohesive strategy that everyone understands and will follow.

Cons

Many, many shifting and confusing priorities. It's hard to deliver against a plan when you know it's going to change. Even senior management seems to be "stuck" when determining how to properly prioritize...the "deliver everything" attitude is hard to follow and somewhat unrealistic.

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5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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