Would not recommend employment at CFG - Anonymous employee Citizens Employee Review

2.0
18 Aug 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Citizens' has decent employee benefits and is dedicated to reinvesting in the community.

Cons

Staff cuts over the last few years have resulted in less people responsible for more work. Average work week for salaried employee is 60 hours. Transition to open seating floor plans was ill-advised and resulted in the loss of productivity and plummeting employee morale. There is no loyalty to employees and longevity is not valued. Current management has made what was once a wonderful place to work where great people accomplished great things a thing of the past.

Explore other reviews about Citizens

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture and values. Growth-oriented

Cons

Not many to speak of

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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