It's an entry level position as you progress on in life. - Personal Banker Citizens Employee Review

4.0
9 Sept 2011
Recommend
CEO approval
Business outlook

Pros

The best reason to work at Citizens Financial Group is for the experience of getting in the door for a business major. It is a a financial institution in these hard times are making a change. This is the only company that I worked for that I actually met the CEO in person a couple of times and had a one to one conversation. Very few companies have a CEO that would come overseas to meet with each employee. Great benefits, including educational assistance which reimburses you for college expenses.

Cons

The downsides of working at Citizens Financial Group in my area is the changing of baseline throughout the quarter. One month you made have a reasonable baseline goal the next month it can double and change your whole strategy of achieving it. Technology in the bank is quite outdated teller systems, practice of telemarketing to get customers in the bank. The teaser rates they use to get customer in the bank.

Explore other reviews about Citizens

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture and values. Growth-oriented

Cons

Not many to speak of

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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