It was okay at first... - Guest Service Representative Cinemark Employee Review

2.0
16 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Free movies... Easy to make new friends. Good FIRST job... But don't stay more than a year.

Cons

Discount for concession only available when you're on the clock. "Flexible hours" still requires us to be available to work Tuesdays, and being able to close 2 weekend shifts. Either over schedules and send people home or calls them out, or don't schedule enough people leaving whoever is working to be stressed out. Management tends to be extremely bias and pick their favorite employees. Hard work tends to go unrecognized. Terrible pay for what needs to be done. You have to sell an arm and a leg to call out of work if you're sick.

Explore other reviews about Cinemark

5.0
1 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Strong teamwork, hands on training, and supportive coworkers. You get to learn every role, and jobs rotate weekly between box office, podium, usher, and concession. This variety keeps the work engaging and helps you build versatile skills.

Cons

I honestly had no negative experiences during my time here.

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Free Popcorn/Drinks Free Movie Tickets Employee Discount

Cons

Lots of walking (good if you like cardio)

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