Cinemark Reviews

3.4

60% would recommend to a friend

(3,122 total reviews)
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Sean Gamble

65% approve of CEO

40% positive business outlook

Cinemark has an employee rating of 3.4 out of 5 stars, based on 3,122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cinemark employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

3K reviews
5.0
21 Jun 2019

The best job I've ever had

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people at Cinemark are irreplaceable. The friendships you make outweigh any negative that comes with the job. It's the main reason I've worked here through college. You get 2 free tickets per day and 50% off concessions on break times. They also provide buckets and cups so you can get popcorn and drinks for only $2 when you come in to see a movie. It's a great first job and a wonderful place to work through college or high school.

Cons

Some late nights and constant contact with the public. Theatres are open 365 days a year so holiday availability is a must.

4.0
23 Jul 2018

Great Culture - Customer First

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Growth potential is high but there is a lot of competition -CEO seems to care about the employee experience -Company is working to break old habits and bring positive change -Customers are always number 1 when decisions and being made -Free movies

Cons

-Some plans and tasks are not always thought out -Communication among different departments can be tough

1.0
22 Aug 2008
Recommend
CEO approval
Business outlook

Pros

Free movies. Really the best reason to work for Cinemark/ Century is FREE movies. First job/job experience. Cinemark goes through employees by the season, so for teens looking for a first job it's a good place to go. Work Schedule. You work schedule is generally very flexible and can conform to high school or college students wanting to work 1-5 days per week. Generally shifts range from open - 5, 2-10, 5 - close... but they can also fit you in for a 2-5 work period depending on your schedule.

Cons

-Hourly Pay. Hourly pay is minimum wage at most locations, and most locations honestly expect hourly employees on the floor staff level to quit before giving out raises. -Loyalty. Cinemark honestly does not care how long you have been with them if you are on the floor staff/ assistant manager level. Employees who have consistently worked for the company for 3-5+ years find it hard to get raises or promotions. You will often find employees who have worked at the company for 5+ years(floor staff & assistant managers) and will be making 50 cents more than someone who just got hired. For a company that makes somewhere in the billions of dollars per year, they are extremely tight with money. -Rude Customers. You will find rude customers at all jobs that deal with the public, but one of Cinemarks main concerns is customer service. Most customers who have a complaint will be offered free movies passes regardless of what they are complaining about, and they catch onto this rather quickly. Sometimes you will see that same people complaining about the smallest of things every visit just to get free passes.

Viewing 1 - 3 of 3,122 Reviews

Glassdoor has 4,129 Cinemark reviews submitted anonymously by Cinemark employees. Read employee reviews and ratings on Glassdoor to decide if Cinemark is right for you.