The Best Job I Ever Had Turned Into The Worst - Assistant Manager Cinemark Employee Review

1.0
2 Jul 2017
Recommend
CEO approval
Business outlook

Pros

The job itself, although sometimes demanding, was fun, laid back, and simple. Working part-time allowed more flexibility with school and second jobs. The customers were generally there to have a good time. There was time to bond with coworkers while working together. There was a positive work environment while we had good managers and staff. There were free movies once a day, each week that you worked, and you could bring a guest. One free popcorn and drink on your break during a shift.

Cons

The work hours and shifts were inconsistent due to ever-changing movie schedules. Weekends and holidays are when the big crowds roll in, so say "Goodbye" to a social life, and don't expect to be able to get time off during big movie releases or the holidays. Working full-time allowed little to no schedule flexibility. Infrequent and insignificant pay raises. With the minimum wage increases, experienced veteran employees are making the same hourly wage as inexperienced new hires. Assistant Managers are paid only slightly more than entry level employees, and there is no definitive company policy set in place to to differentiate the two positions. The work environment started to turn hostile when the wrong person took over as General Manager. It was a learning process at first, which is understandable when someone is given many new responsibilities, but what happened down the road was unacceptable. They became either willfully ignorant or completely oblivious to what was going on in their building. A narcissistic womanizing sociopath was promoted to Assistant Manager by the General Manager without anyone's knowledge, because they looked good on paper, and that employee readily abused their newfound authority. Anyone who actually knew the guy, would have said that it was a horrible idea to promote him, but the General Manager didn't know the staff. There were formal complaints of sexual harassment and other misconduct filed through corporate that were swept under the rug by management, until there was hard evidence presented to them. Management failed to properly screen new employees during the interview process. Favoritism, fraternization, ruthless gossip, and employees coming to work intoxicated, or getting intoxicated at work became the norm.

Explore other reviews about Cinemark

5.0
1 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Strong teamwork, hands on training, and supportive coworkers. You get to learn every role, and jobs rotate weekly between box office, podium, usher, and concession. This variety keeps the work engaging and helps you build versatile skills.

Cons

I honestly had no negative experiences during my time here.

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Free Popcorn/Drinks Free Movie Tickets Employee Discount

Cons

Lots of walking (good if you like cardio)

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