I would not recommend... - General Manager Chuck E. Cheese Employee Review

1.0
4 Oct 2015
Recommend
CEO approval
Business outlook

Pros

The great team I worked with and two good bosses I had the privilege of working with.

Cons

The company has changed a lot over the past few years. Most of these changes were the result of being owned by an equity firm. GM's salaries were cut due to a newly implemented bonus structure by the CEO. The locations were now given what they should perform versus what reality is, nor, did any GM have a say in the sales targets or the profit of the location. All of the incentives that used to be available were taken away. Be prepared to work a lot and expect no reward.

Explore other reviews about Chuck E. Cheese

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Talking to people Learning new things Ordering food by myself Just seeing the view

Cons

The new screens Temperature Fun passes

1.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

-They give you free food up to $30 -The benefits are fairly decent -High mileage pay for traveling -Lots of diversity and inclusion

Cons

-The worst upper management you’ll ever work for. Constant micromanaging. Sets unrealistic expectations with zero support or assistance. All while they take long vacations. -Preach “company standard” but flip flop on every decision with no notice -Constant labor crunch. Expects miracles with ~3 people on shift. -Will have to work out of your area with no added pay -Training is hit or miss. If you don’t speak up immediately about something you weren’t taught, they will blame you. -If salaried, will probably have to work over 40hrs will no additional incentive -Customers above all else. They are rewarded for complaints and you will definitely be punished. -Heavy AI usage. Even in biased customer surveys that will count against you.

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