Chuck E. Cheese Reviews

3.7

66% would recommend to a friend

(3,089 total reviews)
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David McKillips

76% approve of CEO

61% positive business outlook

Chuck E. Cheese has an employee rating of 3.7 out of 5 stars, based on 3,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chuck E. Cheese employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

3K reviews
5.0
12 May 2022

Good

Recommend
CEO approval
Business outlook

Pros

Awesome and it’s the best

Cons

Traffic into work each day

1.0
1 May 2016

General manager

Recommend
CEO approval
Business outlook

Pros

Generally a fun atmosphere with kids having a great time. Caring employees who work really hard despite the conditions.

Cons

The upper management really sucked to work for. They ran off so many GMs with ridiculous labor expectations then expected a perfectly clean store with great guest service. Well, ya can't have it both ways. Bonus plan was cut so badly that it was impossible to make money, they only paid out if you were building sales but expected labor to be lower year after year. How the hell do you build sales with a skeleton staff all the time?

1.0
23 Apr 2016

Draw your own conclusions

Recommend
CEO approval
Business outlook

Pros

Flexible schedules for Cast Member positions. If you are hourly your shift will end on time, no matter what. General Managers, not so much. 100% meal discount for management/trainers. Good salary, if you can negotiate it. Strong sense of team in the location.

Cons

Not enough hours allowed to meet the needs of the guest. No overtime, ever, no matter what. Extreme micro management. Inconsistent direction. No clear long term plan; let's throw things on the wall and see what sticks. Short term sales building mentality that erodes long term sales. CEO has no concept of actual operations. Senior management manages through fear and intimidation. Recently unattainable/unrealistic targets to bonus.

Viewing 1 - 3 of 3,089 Reviews

Glassdoor has 3,307 Chuck E. Cheese reviews submitted anonymously by Chuck E. Cheese employees. Read employee reviews and ratings on Glassdoor to decide if Chuck E. Cheese is right for you.