They used to care - Technical Service Analyst Level IV Chuck E. Cheese Employee Review

4.0
17 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Liked working with the folks at the Support Center. Most understood the concept of Teamwork and enjoyed supporting the stores

Cons

Whatever you do.... DO NOT sacrifice your health for current upper management. They cared about me until I was off after open heart surgery and then manufactured a reason to separate me from the company, even though I had kept them in the loop via my supervisor through out the entire time.

Explore other reviews about Chuck E. Cheese

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Good environment, good co workers

Cons

Cubicle for desks and call center

1.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

-They give you free food up to $30 -The benefits are fairly decent -High mileage pay for traveling -Lots of diversity and inclusion

Cons

-The worst upper management you’ll ever work for. Constant micromanaging. Sets unrealistic expectations with zero support or assistance. All while they take long vacations. -Preach “company standard” but flip flop on every decision with no notice -Constant labor crunch. Expects miracles with ~3 people on shift. -Will have to work out of your area with no added pay -Training is hit or miss. If you don’t speak up immediately about something you weren’t taught, they will blame you. -If salaried, will probably have to work over 40hrs will no additional incentive -Customers above all else. They are rewarded for complaints and you will definitely be punished. -Heavy AI usage. Even in biased customer surveys that will count against you.

See reviews by: Helpful|Rating|Date|All