Company has changed over the years. Use to be a customer service/employee driven company. Not the same place. - H O Administrative Assist Chubb Employee Review

2.0
6 Aug 2009
Recommend
CEO approval
Business outlook

Pros

In this economy Chubb is $$$ stable. Health care benefits are great

Cons

Micro management can be difficult when several managers feel they are more important than the next manager. Lack of communication / direction / accountiblity. People are wound too tight with stress and success or therefore lack of. Management / supervisors / work leaders need training on how to be leaders, how to manage and how to direct and how to be directed. This training should be monitored by performance. Management is all too quick to offer demeaning critizisms that erodes ones self esstem, and in the same breath commend their own efforts to run a tight ship. Management should change and/or rotate jobs/postions from time to time. Its always a good idea to work in all aspects of the business, from department to department, to unit to unit, to branch to branch.

Explore other reviews about Chubb

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Great teaching with leadership that wants to see you succeed

Cons

It can be overwhelming at first

2.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Global reach, brand name/reputation, nice technology equipment and solid networking. Opportunity for internal mobility. Good 401k match.

Cons

Incredibly slow systems and stifling bureaucracy. Culture is overall relaxed but not very hospitable, which is likely both a symptom and cause of a high-turnover environment. Raises are well below inflation. Moral does not seem considerably high and the bureaucratic nature of work hinders development. All of these factors combined negatively impact motivation. Very little open discussion about marketplace trends and tedious processes make the role feel very administrative despite being more analytical at other firms who have improved their systems. The firm has done a great job of diversifying across product lines and geographies, but a very poor job of talent retention and upgrading systems, which are the long-term tailwinds that’ll put Chubb at the forefront of the industry.

3
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