4 years full time, luckily over - Anonymous employee Chapman Freeborn Employee Review

3.0
14 Nov 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Met a few good people there

Cons

Lack of direction and leadership, toxic atmosphere

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Chapman Freeborn Response
8y
We are sorry you felt that your experience at Chapman Freeborn was not an entirely positive one. We hope that - during the four years with the company - you had the opportunity to raise your concerns with a member of management or the HR department. The company prides itself on its human approach to people management and would have welcomed the opportunity to address any concerns that you may have had, making changes to processes/communication where applicable. We are glad that you had the opportunity to meet, and connect with, good people during your time at Chapman Freeborn – our staff are what makes the business so successful. We hope that you have left us feedback during your exit interview, so that we can use this information, where applicable, for continuous improvements across the company.

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5.0
11 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Fast paced, Networking and communicating, dealing with clients Cargo specialist Travel

Cons

Unusual hours, Unfixed schedule, Unfixed compensation, No room to move up. Broker-based

1.0
3 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Flexible - Travel Opportunities - Hybrid Model

Cons

If you have another offer, I would suggest go there. This company is undergoing frequent changes and reorganizations. They are currently in the middle of another one. - High turnover: Many employees are pushed out or resign due to constant leadership changes. - Resistance to change: The company refuses to modernize and blocks rebranding efforts. - One size fits all: Every region must operate the same, including providing brokers with incorrect or incomplete materials in an effort to keep it global - Disorganized structure with poor long-term vision and strategy. - Communication is consistently poor across all departments. - Constant budget cuts and slow processes. - Training is inadequate, especially since the training team has left. - Insufficient support: Teams lack the tools and resources to do their jobs, an issue ignored for years. - Some managers are in different countries with large time differences and are not trained on local policies, causing delays or problems that fall on employees. - Management is reactive: Ideas are rarely listened to until a problem escalates. - Employee concerns are often only addressed to minimize company risk, rather than solving root problems. Once they detect there is no risk, the concern is ignored or minimized. - Most new ideas are rejected outright. - Sick leave policy exists but is penalized; managers may expect employees to work during recovery days. - Problems are rarely addressed at their root; issues are treated superficially. - Heavy workloads - Unclear communication about structure - Lack of clear, specific feedback - Projects from upper management don't have ultimate follow through or meet deadlines.

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