The opposite of transparent - Anonymous employee Certn Employee Review

2.0
22 Aug 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I struggle to find any pro’s that don’t start with “Certn used to be…” When I was hired the benefits were great and even then they slowly took those away without recognition that we chose Certn because of these benefits and they were written into our contracts.

Cons

I share this as a warning. Any of the recent “positive” reviews you see are likely from an attempt by leadership to drown out the flood of negative reviews they deservedly earned after the impressive mismanagement and countless reorganizations over the past year. Don’t trust these. Leadership often would reach out to individuals and ask for public support on slack messages, LinkedIn posts, and glass door, abusing their power as they know a personal request to a subordinate is unlikely to go unanswered. There is a reason most of these reviews pointedly call out toxic leadership and their misalignment. Their attempts at “transparency” are hollow and disingenuous and often in company wide meetings employees are berated and blamed for missing targets in a misguided belief that this is showing “radical candor”.

Explore other reviews about Certn

5.0
28 May 2025
Recommend
CEO approval
Business outlook

Pros

- Focused and intentional management is delivering excellent results for the team - New President brings a level of professionalism and accountability to everyone - Everyone on the team is winning focused on winning together

Cons

- Heavy account management load compared to previous roles - Supporting customers with several different systems is cumbersome and challenging - Lack of support on legacy issues causing disruption and a non-ideal customer state

4.0
26 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Product is complex but fun. My manager gives clear direction AND room to experiment.

Cons

Every country has its own rules, laws, and “surprise, this changed today!” moments.

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