Honest review from a human perspective, not a disgruntled ex-employee - Anonymous employee Cecelia Health Employee Review

1.0
4 Apr 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great mission/concept and always needed in the never-ending health dilemma that is diabetes. CDEs are worth their weight in gold and will continue to be needed in excess as the diabetes health crisis continues along with the explosion of technology used to treat diabetes, Type 1 and Type 2.

Cons

If you are even considering for one second putting your career, family and health on the line for this disorganized "start-up" that is going down faster than anyone wants to admit, then please stop reading this and move on to the next job opportunity. This company is the biggest contradiction to the Core Values it claims to live by than anything in the business world I have ever seen. Their incompetent lack of efficiencies and respect is quite frankly disgusting. The inefficient and hostile work environment includes being under a microscope 24 hours a day 7 days a week. It never ends and it will never be good-enough. There is no trust, and no adoption of new ideas. Be prepared to be on video calls ALL DAY long and into the evening. You must be an extremely amiable and agreeable individual with no bright ideas to be welcomed here. There is not an ounce of work-life balance, whether you have a child or a sick relative or get diagnosed with a life-threatening illness, it can't get any colder at this place. For a company that prides itself on caring about the physical and mental health of it's patients, it will run your own health right into the ground. It is just really too bad that the leadership is full of unequipped egos that are constantly stepping on each other that this organization will never get their act together, and they've about run out of time. Please note that this review is not from a "disgruntled" ex-employee... which is what they will tell you (also, make note of the generic nature of the positive reviews here) this is from a human who would honestly feel terrible for anyone else to go through what dozens of us have that have been let go in the last year!

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Cecelia Health Response
7y
We’re very glad you think we have a great mission / concept and that our CDEs are critical to addressing the diabetes health crisis. However, we’re very sorry to hear your views on the future of the company based on your personal experience because we’ve recently added very large pharma, medical device, payer and self-insured employer companies as customers. In addition, although being results-oriented in driving customer goals is absolutely one of our core values, our “never give up” and efficiency as well as teamwork and compassion core values are equally as important to us. For example, in response to the specific points you’ve made and as you’re aware from having worked here during the last year we have a very liberal PTO and work from home policies. We have had to make objective but difficult decisions in order to maintain our focus on being as efficient and successful as possible but having made these decisions the company has continued to thrive and rapidly grow. Best wishes to you in your future endeavors.

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CEO approval
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Pros

The employees and managers care about the quality of work clinicians offer

Cons

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2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Calls are easy enough and the inbound volume is never that crazy. Fellow care coordinators and team leads are extremely kind and helpful. Working from home is a plus!

Cons

You will be paid in essentially pennies. If you are looking for a job that will afford you to live, it is not this one. The company also picks clear favoritism - only certain care coordinators were appreciated during our entire departments appreciation week. Nothing for the other 75% of us! Management is unorganized and unprofessional in many aspects You will be expected to work like a robot, Cecelia Health does not accept that like any job on earth this one will have down time.

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