Cecelia Health Reviews

3.4

58% would recommend to a friend

(82 total reviews)

Mark Clermont

49% approve of CEO

48% positive business outlook

Cecelia Health has an employee rating of 3.4 out of 5 stars, based on 82 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cecelia Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

82 reviews
2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Calls are easy enough and the inbound volume is never that crazy. Fellow care coordinators and team leads are extremely kind and helpful. Working from home is a plus!

Cons

You will be paid in essentially pennies. If you are looking for a job that will afford you to live, it is not this one. The company also picks clear favoritism - only certain care coordinators were appreciated during our entire departments appreciation week. Nothing for the other 75% of us! Management is unorganized and unprofessional in many aspects You will be expected to work like a robot, Cecelia Health does not accept that like any job on earth this one will have down time.

4.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

remote work, set your own hours, good management

Cons

Every interaction is recorded and monitored -not new, but now by AI that actually critiques how you did - from what you said to what you wore to how you responded to the patient. Were you sympathetic enough? It marks if you miss even one thing - which is understandable if the one thing you missed was letting the patient know the call is recorded vs say if you didn't thank them for their time in the way the AI thinks you should have done it. It's very much "big brother" and I do worry about when they will start to use that information against us. Scripts can be too limiting. Must work an evening a week/ 1 Saturday/ month - not the worst but I'd definitely move jobs if the opportunity to only work weekdays came up.

4.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

- Remote work - Equipment provided - Everyone is helpful and willing to answer your questions - Company gifts of appreciation - Easy job (very repetitive)

Cons

- Low pay ($19/hr) - Growth is limited, there is not a lot of growth to move up the ladder - Not sure if we get annually raises (no one knew this answer)

Viewing 1 - 3 of 82 Reviews

Glassdoor has 122 Cecelia Health reviews submitted anonymously by Cecelia Health employees. Read employee reviews and ratings on Glassdoor to decide if Cecelia Health is right for you.