Great benefits but poor communication and lack of transparency - Medical Office Manager Cayuga Centers Employee Review

3.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and management team not including upper management.

Cons

Horrible communication from upper management. There is no transparency. Got laid off after 8 years and they didn't even provide severance packages. Had me come in daily for 3 months to do nothing.

Explore other reviews about Cayuga Centers

5.0
5 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people here at work

Cons

Pay could be better here

1.0
2 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great experience with co-workers on site.

Cons

Poor leadership at the executive leadership level who appear overwhelmed and underprepared for their jobs. The "acting" CEO and board members have been invisible and hide from agency staff. Too many "board members" with personal relationships with members of executive leadership and acting CEO. Fiscal mismanagement of federal funds have led to the demise of practically all agency programs across several states. Unfortunately, programs that had nothing to do with the federal dollars have been shut down, leading to extensive layoffs that could have and should have been avoided. The agency has no understanding of budgeting or overall fiscal management which is unbelievable for an agency of this size. And attempting to scapegoat the former CEO as the reason for the demise of this agency is just one example of the poor leadership that has been displayed. Executive leadership does nothing but blatantly lie instead of acting like a leader and sharing hard truths.

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