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      CareFirst BlueCross BlueShield

      Engaged employer

      CareFirst BlueCross BlueShield reviews

      Customer Service Rep - Customer Service Representative CareFirst BlueCross BlueShield Employee Review

      2.0
      22 Jun 2015
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      You can learn the ins and outs of health insurance something you can carry with you the rest of your life. The staff is friendly

      Cons

      There is room for growth BUT it will take forever to move from one dept to the next there are people in the same positions for 10 and 12 years and not by choice either. Managers know nothing

      Explore other reviews about CareFirst BlueCross BlueShield

      5.0
      22 May 2026
      Reporting analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      I have a supportive team, my leadership encourages work-life balance, the company culture is very pleasing to me, plenty of leadership presence and transparency about company happenings, and the employee benefits are phenomenal.

      Cons

      I genuinely don't have anything negative to say at this moment.

      1.0
      22 May 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Ability to work from home.

      Cons

      Extremely low salary for 2026. Far too much work to stay afloat. Everyone is on PTO constantly which makes training/help almost impossible. Tenured employees are unavailable majority of the time and leave unfinished work on your plate to deal with.

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