Apply at your own risk - Anonymous employee CareCentrix Employee Review

1.0
14 Mar 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

a paycheck, because we all need one.

Cons

poor training, poor benefits, lost leadership, profits before people, disliked within the industry, numbers driven, pay is under market value (ten to twenty percent), top heavy and no ethics. other than that its a great place to work. they do give a lot of pto time but you will never be able to use it due to high turnover and not hiring enough employees to maintain the workload. treat people like property and the out of touch execs might as well live on the planet Mars. worst attendance policy I have ever seen. they do not pay their providers so finding medical services ordered for people in their hour of need gets more difficult everyday (hence the profits before people entry) leaving them to fend for themselves. they have a large number of people working hard to find ways to avoid paying fines for under delivering on their own promises. if you are a caring person that wants to help people avoid this place. it will be made clear to you in no time that that is not what you are there for. micro management is an understatement. the morale is the lowest I've seen in all my years in the workforce and the environment is oppressive and highly stressful. so much more you can't cover it all. had to give 1 star because it won't let you give a zero. you have been warned.

Explore other reviews about CareCentrix

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Benefits(Health,Dental/Vision) PTO/PST Pay and Compensation

Cons

None really, was just bummed about how it ended. Upeer leadership was very transparent about what the dept future was heading towards though, so I appreciate it

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CareCentrix Response
4mo
Thank you for sharing your experience. We’re pleased to hear you found value in our benefits and compensation, and that these positively impacted your time with us. We also appreciate your recognition of our leadership team’s transparency. Open communication is important to us, especially during times of change. While it’s never easy when a chapter ends, we appreciate your contributions and wish you continued success in the future.
3.0
25 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling with no set times for breaks or lunches Opportunities for renegotiation and open communication about work terms Availability of financial assistance and room & board support in the event of a catastrophic disaster

Cons

Barely any overtime; if overtime is available, you must be approved, placed on a list, and selected — and selection is rare Heavy micromanagement throughout the day Constant check-ins are required to receive work assignments Failure to respond immediately can result in being pulled into a one-on-one meeting No flexibility to work at your own pace; management controls when and how fast you work There are 10 different processes, each with roughly 20 steps, which can be overwhelming Processes frequently change, making them difficult to keep up with You are expected to constantly reference the DLP to avoid missing steps Missing a single step requires reworking the entire task, even if 40 minutes to an hour was already spent on it

1
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CareCentrix Response
4mo
Thank you for taking the time to share your feedback. We’re glad to hear you valued the flexibility, open communication and the support programs available to employees during difficult circumstances. We also appreciate your candid input regarding oversight, processes, and workload. Feedback like this is important as we continue to evaluate how we balance quality, compliance, and employee autonomy, and where we can simplify processes. Thank you again for sharing your perspective. We appreciate your contributions and wish you continued success in the future.
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