Focus on growth and billing only, not quality - Consultant Capco Employee Review

It is true that rapid growth has led to some changes in the firm, though these are less about a cliquey culture and more about the standardization of policies across the firm. Our One Capco agenda has now delivered a wide range of firm-wide policies and programs on mobility, performance management and training, to ensure that all staff across the globe are treated fairly and consistently. Central to these provisions is the right to understand the decisions that relate to you. Promotions in particular are monitored carefully and subject to review by a range of stakeholders to ensure it is about ‘what you contribute, not who you know’. There are a wide range of projects across the firm and, if you feel that you are ignored, you can talk to your coach, manager, HR contact or resourcing specialist. It makes no sense for the firm to have talented people in roles that don’t motivate and engage. We are always eager to match projects to career plans and development. Turnover is consistent with other consultancies competing for talent, and has improved significantly in the last 18 months. Leadership is increasingly diverse and inclusive. Importantly, leadership forums are a place where disagreement will occur from time to time and challenge is encouraged, but we see this as a sign of healthy leadership. Brand awareness of Capco has never been so high and we have recently undertaken a refresh of our website to better reflect our services and offerings to clients. The fact that we respond to reviews like this on Glassdoor indicates that we acknowledge and respond to feedback and look to improve the employee experience. In contrast, most of our competitors don’t respond to comments on this forum. We encourage you to raise your concerns with you manager or HR rather than via this forum, so that the firm has the chance to make improvements. If you are open to a confidential discussion, please reach out to Neil Hunsworth in the HR team.