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CSAA Insurance Group, a AAA Insurer

Engaged employer

Fantastic until a racist, incompetent, insecure person became my supervisor - Casualty Specialist CSAA Insurance Group, a AAA Insurer Employee Review

2.0
3 Mar 2015
Recommend
CEO approval
Business outlook

Pros

People Benefits Time off Community involvement Manager support in career objectives

Cons

Clueless management Training less than adequate for those new to industry; embarassing for experienced adjusters Managers falsely trust supervisors & do not investigate claims made against good employees; good employees fired bc supervisor feels threatened and/or track record implies racist towards Asians, gays.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

Cons

Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work for sustainability and flexibility Tuition Reimbursement Program Dedicated Health & Wellness Team that provide educational content to better employee health Community impact programs that can benefit where you live

Cons

Due to long retention rates job growth is limited Risk adverse (insurance) so changes are slow

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