Wherever Brian Macdonald is, poor treatment of employees follows. - Cudtomer Service Representative CDK Global Employee Review

1.0
28 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Work from home Sometimes you get lucky with your direct supervisor

Cons

- no development or career advancement - Back to CEO Brian Macdonald who put CDK Global on top 17 worst companies to work for list by USA Today - low employee retention - layoffs - Constant state of change - Company tries to restructure, the plans fails then they repeat the plan every 5-10 years (India support for example) - unachievable goals set by management teams who don't take feedback from employees

Explore other reviews about CDK Global

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great perks, nice people and lot of fun activities

Cons

because of whole team was scattered and working remotely , there was less fun interaction within team

1.0
2 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive pay and benefits (if that outweighs a toxic culture for you. My time at CDK has shown me what good leadership does NOT look like.

Cons

Leadership and management culture were the biggest issues. Poor managers are protected and good employees are left carrying the consequences. There is a strong culture of micromanagement, shifting expectations, and documentation over development. Honest feedback wasn't valued and accountability seemed to stop at management. Over time I watched team morale suffer, trust disappearing, and fellow talented employees leaving in sake of their sanity.

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